What if no one is at home upon the hamper delivery?

  1. If your gift is delivered with our Courier service, you can give permission for the gift to be left in a safe place – our driver will take a photo of where the gift is left. You may specify where to leave the gift when ordering online.

If it is not suitable to leave the gift or you have not given permission for your gift to be left, we may attempt to contact you or your recipient to seek further instructions. If we are unable to make contact a calling card will be left and the gift returned to our office – redelivery fees will apply.

  1. If your gift is dispatched with Australia Post, you can give permission for the gift to be left in a safe place – you may specify where to leave the gift when ordering online.

If it is not suitable to leave the gift or you have not given permission for your gift to be left a pickup card will be left for your recipient to collect the parcel from the nearest Post Office.

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