What happens if I supply the wrong address for delivery?

Please be careful in providing us with correct delivery information.

If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake.

If we are unable to deliver to an incorrect address and you supply the correct address details and we can deliver on the same day delivery round, a redelivery charge will apply.

If we are unable to deliver to an incorrect address and the gift is returned to our office, once the correct delivery address is supplied, we can redeliver, but at a redelivery charge will apply.

Redelivery charges are required to be paid before redelivery occurs.

Gifts returned to us via Australia Post will incur a Return to Sender fee of $15.00 in addition to the delivery fee.

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