Yes, when ordering online you can select Pick Up as your delivery method – our office is in Wangara, WA. Once we receive your order, we will contact you via email to let you know the address and available times for Pick-Up – generally, Monday to Friday 9 am – 4 pm. […]
Archives: FAQs
Can I request a delivery time?
Sorry, you are unable to select a specific delivery time; however, we try our best to accommodate your requests where possible. […]
Do you deliver on weekends?
Only for Mother’s Day & Father’s Day. […]
Can we walk in to order?
We are open by appointment only as we are not retail premises and do not allow “walk-ins” No appointments during late November & December. Please place your orders via website or phone – no walk-ins, please. […]
How do I place an order?
Orders can be placed online 24/7 through our secure payment gateway. Orders enquires may be emailed to [email protected]. Alternatively, you may call 1333 474 586 Mon- Fri 8.30am – 4pm (WST) to place your order over the phone – a 1.5% surcharge may apply to phone orders. […]
What Payment methods do you take?
We accept: Visa Mastercard Amex We also accept direct transfers to out bank account – gifts will not be sent until payment is received into our account. […]
How do I know if my order has been placed?
Once you have selected “Place Order” at our online checkout, your payment will be processed, and your order placed. If your payment is successful, the checkout page will refresh to show your order number. You will also be sent a confirmation email to the email address you provided when placing your order – make sure […]
When do you deliver?
Perth Metro Area – we deliver via our in-house courier service Monday to Friday. Regional WA and across Australia – via Australia Post Monday to Friday. […]